Quality Improvement Review (QIR)
With the implementation of the COMPASS Continuous Quality Improvement Program, a new process has been developed to replace the Professional Practice Reviews (PPRs). The revised process will be referred to as Quality Improvement Reviews (QIRs).
The change in name reflects a change in the focus of the review process—moving from confirming compliance, to coaching and assisting pharmacy staff in their quality improvement efforts. This change is intended to help achieve the desired culture of safety within Saskatchewan pharmacies.
The focus of the new reviews centers around safety activities, including medication incident reporting and reviewing the Medication Safety Self-Assessment (MSSA) and improvement plan, with the goal of ensuring all pharmacy staff are actively looking for ways to decrease incidents and ensure medication safety is continually reviewed and addressed.
In addition to the above, there will be an assessment of the maturity of the safety culture within the community pharmacy, with the goal of ensuring an overall movement toward a strong culture of safety within all Saskatchewan community pharmacies.